Proof of debt?

Citibank student loans center refuses to prove to me that I borrowed money from them. I say I didn’t, they say I did. I have called repeatedly to ask for proof, it’s been at least 8 weeks since I have begun this campaign to have them prove I owe. It’s my name, my social, my school, but my school says they never got any money from Citibank for me. I also NEVER signed any papers with this company. I honestly did not know they provided student loans until they billed me.
What can I do to keep them from attaching my credit? How do I prove this is not my debt?

Stop calling. Send them a certified, return receipt letter requesting they provide proof of the debt. Call it ID theft. Make a police report and attach a copy to your letter. If you can get something in writing from your school that you never receive funds from them, get it and attach a copy.

Dispute it on your credit files as ID theft.

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