My husband was receiving a garnishment for his student loans, its paid now and they’re still taking money.. ?

after a month later and numerous phone calls. I don’t know where to go from here because payroll will not stop taking the money out unless they receive a letter from AES (American Education Services)stating to stop because it was a student loan. Its been almost over a month now and AES said they will fax a letter but they haven’t and then claimed that they mailed the letter over 10 business days ago but payroll still hasn’t received anything, btw AES was given payrolls direct fax line several times. I’m at a loss here because the account is paid in full and they keep taking a great deal of money out of his pay check. What can I do?

If I were in your situation, I would get an attorney. If you cannot afford a private attorney, there may be free legal services available in your area.

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